Shipping, Returns & Payments

How we calculate shipping charges:

We calculate shipping charges based on the weight of the package and the distance to the final destination. We don't charge for handling or processing. The shipping calculator communicates with the U.S. Postal Service website and and the FedEx website and provides a quote of the actual shipping charge(s). You may have several options for shipping method, and you may review your shipping charges by clicking the link in the "view cart" page.

IMPORTANT: Some of our packages, when noted on the product page, may only be shipped via FedEx ground service. When placing an order for those items, that will be the only shipping option shown at checkout. In that case, all of the items ordered will be shipped via FedEx ground service. If you would like to receive smaller items via a different shipping method, please consider placing a separate order for those items. Please note that, at this time, we are not shipping any of our liquid products outside of the United States.

Our Return Policy :

We are confident that our products will meet or exceed your expectations, and painstakingly inspect all orders prior to shipment to you. However, if for any reason you are dissatisfied with the products you have received, please contact us within 30 days to arrange for an RA (return authorization) number. You may then ship the products back to us and we will refund the value of the unused merchandise, less shipping charges. Please inspect all packages as soon as you receive them. If we have made an error, or an item was damaged in shipping, please contact us immediately and we will make it right.

Payment Methods :

For payment through our website, we are happy to accept the following transaction methods: Visa, MasterCard, Discover and American Express credit and debit cards, and PayPal. You will also see an option for check or money order, which should be mailed to us after placing your order. Your order will be shipped one week after receipt of a check, or immediately after receipt of a money order. Should you need an alternative method, please contact us to make arrangements.