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Privacy Policy

By providing personal information through this Website you explicitly agree to our collection and use of all such information as described in this privacy policy. You agree that we may use the personal information you provide to respond to your inquiries, process orders, contact you regarding customer service, let you know about products or services which may be of interest to you or to personalize our service to meet your needs or preferences. This may involve sharing certain information with affiliated companies or third parties. You also agree that we may share your personal information with third parties as described in this Privacy Policy. You further agree that the information you provide is current, accurate and complete and that you will update it if there are any changes.

Information We Collect

We may collect information (including name, address, telephone number, email address, IP address, user name, password, answer to security questions, information about your company or business, name and contact information about gift recipients, and, when necessary, credit card and/or other payment/ordering information) when you:

  • Place an order via telephone or on our Website
  • Return an item or make an exchange
  • Inquire about our services or products
  • Subscribe to receive communications from us via email or register for an account on our Website
  • Participate in one of our surveys, contests or other marketing events
  • Are sent our products as a gift
  • Submit information for employment consideration

We also may gather information about how visitors navigate through our Websites by using clickstream data gathered with “cookies” and/or other online tools such as “pixel tags”. See “cookies” below.

Using the Information We Collect

The use of your information is subject to the privacy policy and terms of use in effect at the time you use this Website. We collect information that allows us, among other things, to:

  • Send you catalogs and newsletters and/or communicate promotional offers that may be of interest to you.
  • Process and fill your orders
  • Contact you regarding the processing of your order
  • Improve our products and services

We may use aggregated data that does not identify you personally for any purposes, including without limitation, research, commercial purposes or improving our Websites. We may use your email address to contact you to respond to your inquiries, to provide notices to you or to give you information about our products or services.

Information We Share with Others

We may partner with another party to provide specific services for us, such as credit card processing, shipping, promotional or other support services. We will provide contact or other information necessary for the third party to provide these services for us. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services.

We may share personally identifiable information with unaffiliated third parties if (1) you request or authorize it, (2) the information is provided to help complete a transaction for you, (3) the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety, or the rights, property or safety of our users or others, (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that we sell assets to another party, customer information may be one of the transferred assets), (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf, or (6) The information is provided to such third parties as otherwise described in this privacy policy.

Remove Your Name From Our Lists At Any Time

If you prefer not to receive communications from World Class Vanilla Co. via U.S. mail or telephone, please email us at: sales@worldclassvanilla.com.

Because customer communications are often prepared well in advance of deployment (sometimes several months before the communication is made), you may continue to receive some communications after you send us a request not to use your information. We appreciate your patience during this time.

If you no longer wish to receive email communications from us regarding our Website, special offers or services, products, and/or newsletters, you may choose to stop receiving these emails at any time by emailing us at: sales@worldclassvanilla.com, or you may write us at this address. Please be sure to include your full name, email address, and specifically what type of information you do not want to receive. If you opt out of receiving marketing email, we will continue to send you emails regarding order confirmation and shipment notification when you place an order with us.

you do not want to receive. Please allow up to 6 to 8 weeks to process your request from the date of receipt.

Cookies

A cookie is a piece of data stored on your hard drive that contains information about your computer. We use these to help improve your shopping experience on our Website. Some cookies are deleted once you leave our Website (“Session cookies”) while other cookies remain after your leave our Website (“Persistent cookies”) so that you are recognized when you return to the Website. If you reject certain cookies, you may still browse our Website; however, you may not be able to purchase or have access to all of our services.

Child Privacy

Our Website is not designed to appeal to minors, and you are required to be 18 years of age in order to use this Website or provide information to us. Therefore we do not knowingly attempt to solicit or receive any information from children under 18.

Security

We use encryption technologies when transferring and receiving data from you through our Websites. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you. Because data transmission over the internet is never 100% secure we cannot guarantee the security of any information you transmit to us or from our Websites and therefore you use our Websites at your own risk.

You play a significant role in protecting your information. After you register on our Website you are responsible for protecting the security of your user name and password. You are responsible for any transaction made using your user name and password.

Links to Other Sites

Our Website may contain links to other sites over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. We encourage you to review the privacy policy at any site you visit.

Notification of Changes

The use of your information is subject to the privacy policy in effect at the time of use. We may amend this privacy policy from time to time. We post the current effective date of this policy at the top of the policy. Changes to the policy will be posted in the revised privacy policy with a new effective date on our Websites. We encourage you to review our privacy policy periodically, because by visiting our Website you agree to accept any such changes.

Website Terms of Use

This privacy policy is part of our Terms of Use. Any dispute over privacy is subject to this Privacy Policy and our Terms of Use.